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Where your numbers appear

The four places the unique individuals count is shown, and why they always agree.

The same counting rules described in the previous topic drive every individual count your workspace shows.

The four places

  • The Unique Individuals figure at the top of a programme page, counting across every project in that programme.
  • The Individuals column in the projects table on that same programme page.
  • The Individuals column on the projects list.
  • The Unique Individuals figure at the top of a project page.

Why they agree

All four ask the same single piece of CommonLynk the same question, rather than each working the answer out for itself. That is deliberate, and it fixed a real problem: a project once showed one figure on the list and a different figure on its own page, because the two had been worked out separately and only one of them respected the activity counting rules.

Checking a figure

If an individual count is not what you expected, work down rather than across. Open the project, look at its activities, and check each activity’s type, because the type sets the counting rule. An awareness session counts everybody enrolled, while a training course counts only those who attended every session.

The most common cause of a lower figure than expected is a training activity with sessions that were never fully marked. Open the attendance grid and look for blank cells.