Risposte

Every answer a form receives lands in one place: the form's Records tab. Whether the response came from a colleague in the office, a field worker on a phone or a stranger following a public link, it appears in the same list.

The Records tab

The tab lists one row per response: the person's name and gender, how the response arrived, when it was submitted, whether it is lynked to a record in your register, its state and an Actions menu. Above the list, a chip for each state shows how many responses are in it, and choosing a chip narrows the list to that state.

Sotto l'elenco, una seconda tabella riporta le persone iscritte che non hanno ancora risposto, con Nome, Telefono e Azioni, così che per colmare il divario non sia necessario confrontare due elenchi a mano.

Sopra entrambe le tabelle, la pagina esegue il conteggio al posto Suo: quante persone sono iscritte, quante hanno risposto, quante sono ancora in attesa e il tasso di completamento che ne deriva.

The states a response can be in

Only responses that were submitted and have not been set aside are counted, in every figure the platform shows and in the exports. The states are:

• Draft: started and not yet submitted.
• Incomplete: it reached the server missing a required answer, and its collector can finish it.
• Needs resolution: it reached the server, but a rule its collector cannot change held it back, for example someone had already answered for that person on a form that takes one response each. It is kept, and someone who may resolve held responses decides whether it is accepted or set aside.
• Awaiting review: submitted and counted, and no reviewer has approved it yet.
• Approved: submitted, counted and signed off.
• Set aside: kept and not counted.
• Returned to data collector: sent back to the person who collected it.

A response started while the form was still a draft is a test response. It carries a Test badge, counts nowhere, and is discarded when the form is published.

Una risposta completa

Open a response and you see it laid out the way the form is: each section under its heading, notes shown as notes, and each entry of a repeating section numbered in its place. An answer to a question that has since been removed from the form is kept and shown at the end, marked as retired. Where the form is scored, the computed figures are shown with it, and where the form is a post test, the comparison with that person's pre test is shown too.

Reviewing and approving

Verificare le risposte è un'attività diversa dal raccoglierle, e richiede un'autorizzazione diversa: Revisione dei dati dei moduli. Chi può compilare i moduli non è automaticamente abilitato ad approvarli.

A reviewer can do two things with a single response:

• Approvare la risposta, registrando chi l'ha approvata e quando.
• Segnalarla con una nota che indica la domanda specifica che sembra errata, così che chi se ne occupa sappia dove guardare.

To approve several at once, tick them on the Records tab and choose Approve from the actions. The next page lists every response you ticked and says, for each one, whether it will change and, if not, why not. Nothing changes until you confirm, and then every listed change is made or none is. Approving more than one at a time must also be allowed in the form's settings.

Setting aside, and what cannot be changed

Una risposta inviata non può essere modificata. La revisione modifica lo stato di revisione e aggiunge note accanto alla risposta; non riscrive mai quanto effettivamente risposto dalla persona.

A real response is never deleted. When one should not count, for example a duplicate or an interview that went wrong, set it aside. It stays on the Records tab under Set aside, leaves every count and every export unless you ask for it, and remembers the state it was in, so Restore puts it back exactly there. Setting aside and restoring are open to whoever may resolve held responses on the form, and to the form's creator.

Only test responses can be deleted. Deleting a whole form still deletes its questions and all of its responses together, so treat that button with the care it implies.

Risposte duplicate

L'accettazione di una seconda risposta dalla stessa persona dipende dalla regola sui duplicati impostata nel modulo: consenti, avvisa o blocca. Per una risposta compilata dal personale, il controllo avviene rispetto alle precedenti risposte completate di quella persona, il che rappresenta il caso affidabile. Per un visitatore anonimo tramite link pubblico, l'unico elemento di confronto disponibile è la sessione del browser.

Your workspace activity log records the shape of what happened without recording what was said. Submitting, approving, flagging, setting aside and restoring a response, and deleting a form, are all written to it. The submission entry deliberately notes only the kind of respondent and how the form was filled in, never the answers and never the respondent's name.